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Risk-Free Shopping

Shop with confidence. Enjoy free U.S. shipping, easy 30-day returns on eligible items, a lifetime warranty on craftsmanship, and expert support at every step.

This page is a quick overview. For full terms and eligibility, see our Return Policy and Lifetime Warranty.

What Risk-Free Means Here

30-Day Returns

Not the perfect fit yet? Return eligible items within 30 days of delivery for a refund to your original payment method, after inspection.

  • Item must be unworn and in original condition
  • Include original packaging and any certificates or grading reports
  • No third-party alterations prior to return

View return steps

Free U.S. Shipping

Insured delivery with tracking. Some shipments may require an adult signature for security. Discreet outer packaging protects surprises.

Shipping and packaging details

Lifetime Warranty

We cover manufacturing defects in materials and workmanship for the life of your piece. Evaluation is required to determine coverage.

Read warranty coverage

How Returns Work

  1. Request your return within 30 days at Contact Us.
  2. We will send instructions and a secure label when applicable.
  3. Pack the jewelry with all original contents and ship via the specified carrier.
  4. Our team inspects the item and processes the refund promptly. Bank posting times may vary.
Missing grading reports may delay processing or incur replacement fees charged by the issuer. See the Return Policy for details.

Secure Payments and Financing

Checkout is protected with modern encryption. Financing options may be available at checkout, including installments or lease-to-own where offered. Providers show exact terms, payment schedules, and total cost before you agree.

Learn about financing

Expert Help When You Need It

Our jewelry specialists are here to answer questions about diamond selection, sizing, custom designs, and aftercare. If you ever notice stone movement or need advice on maintenance, please reach out before wearing the piece again.

Talk to an Expert Visit Diamond Education Shop Engagement Rings

FAQs

What items are eligible for return?
Eligible items must be unworn, in original condition, with original packaging and any certificates or grading reports included. See the full policy for details.
How long does the refund take?
After inspection, we initiate the refund to your original payment method. Your bank or provider may require additional time to post the funds.
Do you require a signature on delivery?
Some orders require an adult signature for security. Shipping is insured and trackable. Packaging is discreet.
Is routine maintenance covered by the warranty?
Normal wear and tear or cosmetic work like rhodium replating is not covered under manufacturing warranty. We are happy to quote maintenance during service.
Find Your Ring Read Return Policy Read Lifetime Warranty